Frequently Asked Questions:

Q. 1     I received an email notification that someone had Viewed Me or sent me a Private Message/Wink- however, when I login to check it there is nothing there!
Q. 2     When I click on My Matches how are you determining these matches for me?
Q. 3     How do I upload new photos of myself or add/delete photos?
Q. 4     I can't seem to get my photo uploaded to my profile no matter what I try. Can you do it for me?
Q. 5     How do I edit my profile?
Q. 6     How do I deactivate / delete my profile?
Q. 7     My account is inactive. I would like to Reactivate it now. How do I do that?
Q. 8     I don't understand the Account Settings. Could you please explain this area?
Q. 9     What do I do if I suspect someone is a con-artist or scammer?
Q. 10   How accurate is the "Online Now" notification when I see it on a profile?
Q. 11   I cannot login with my username and password. What am I doing wrong?
Q. 12   I have forgotten my password. Can you send it to me?
Q. 13   What is the Favorites area for?
Q. 14   I never got My Activation Email after I finished Registration. What's the deal?
Q. 15   When I block a user does it only mean that they are blocked from contacting me? Or does it mean that they are also no longer able to see my profile?
Q. 16   What is Ad Free CDFF?
Q. 17   How much does it cost to be an Ad Free CDFF Premium Member?
Q. 18   How do I cancel my PAID Ad Free CDFF Premium Membership?
Q. 19   What if I don't want to show others that I am an Ad Free Premium Member? Can I remove the badge from my profile?
Q. 20   How can I change my Username?
Q. 21   Does CDFF do background checks on members?
Q. 22   I can't delete pictures from my profile for some reason. Why?
Q. 23   I'm not able to upload photos from my mobile phone or tablet
Q. 24   I'd like to advertise my business on CDFF. How can my text ad or banner ad show up in the adspace that I see on the pages of ChristianDatingForFree.com?
Q. 25   I entered my date of birth incorrectly by accident when registering, how can I change it?
Q. 26   I have moved to a different country, how can I update my new location?

Frequently Asked Questions:

Q. 1   I received an email notification that someone had Viewed Me or sent me a Private Message/Wink- however, when I login to check it there is nothing there!

The reason that this happens from time to time is because the user that had tried to contact you was determined to be a scam artist.



Scammers are a very unfortunate element of the online dating world and we work very, very hard to eliminate them from the Christian Dating For Free community. We actually monitor all registrations and all member activity day and night, 365 days a year!



Even though we catch and ban many of these scammers, on occasion one or two may sneak through. Or, the scammer may appear to be somewhat legitimate and we give them the benefit of the doubt for a short time.



If this happens, that scammer is able to view profiles or send a few private messages or winks before we retroactively ban the person.



When we ban them, all of the scammer's messages and winks are deleted with them so that you will not be bothered with their message or winks and so that you will have no chance of being scammed (many times they try to include their "personal" contact information including their email address so that they can get you outside of our protected environment).



PLEASE BE AWARE OF POSSIBLE SCAMMERS. DO NOT GIVE OUT YOUR PERSONAL EMAIL ADDRESS OR CONTACT INFORMATION UNTIL YOU FEEL COMFORTABLE WITH THE PERSON YOU ARE TALKING TO.



SCAMMERS WILL OFTEN GIVE YOU THEIR EMAIL ADDRESS OR "PERSONAL INFO" RIGHT FROM THE VERY FIRST MESSAGE.



ONLY COMMUNICATE WITH OTHERS VIA THE CHRISTIAN DATING FOR FREE PRIVATE MESSAGING FUNCTION SO THAT WE CAN PROTECT YOU TO THE BEST OF OUR ABILITIES.



NEVER SEND ANYONE MONEY.



Our ultimate goal is to protect you from these people and to protect the sanctity, security and safety of your Christian Dating For Free Community.



We apologize for the confusion that this may create but we hope that you understand.

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Q. 2   When I click on My Matches how are you determining these matches for me?

Well, we are consistently working on this feature and trying to make it better all the time. When you click on My Matches you will see some profiles that we think would be good for you based on a few things: your desired age range AND the other person's desired age range, your location and other factors.


If you have set your preferred age range as 28 and 42 then you will see profiles of people in this age range- but ONLY those who desire YOUR age.


In other words, we determine your matches based on what you have told us in your Account Settings. To change that age range go to "Account Settings".


Also keep in mind that, if you have a saved search in "Advanced Search", we use the criteria that you saved to help us determine your matches as well!

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Q. 3   How do I upload new photos of myself or add/delete photos?

First of all, you need one or more photos on your computer of yourself that are in either JPEG, JPG, BMP or GIF format. They cannot be huge files (sometimes when you take photos with a digital camera the file size is very large because it captures a lot of detail). The pictures you upload can only be at MOST 250 KB. If you have no idea what this means, ask a friend that knows a little about computers to help you.


Remember, the photo or photos need to be ON your computer. In other words, you have a file on your desktop that is called “Personal Photos” or you have a computer folder called “My Pictures” and this is where your photos are. If they are not on the computer, you will need to save them on the computer from your (or a friend's) digital camera or you can scan a photo on a photo scanner.


In order to add or change images on your profile, you first need to be logged in. Please first enter your username and password in the “Member Login” area at the top of the page.


Then once you are logged in, look at the top area of the page, around the middle. You'll see a button that reads “My Photos”. Click on the “My Photos” button.


Now you are at the My Photos page. See the blank box that has a button next to it that reads “Browse...”? Click on the “Browse” button and you will see a new window that will browse your computer. Go to the top of this window and click on the right side “drop down” box. Here you will see the contents of your entire computer. Find the folder that your photos are in and then double click on the actual photo file that you want to upload. Once you have double clicked the photo name, the window will disappear.


You will then see the beginning of the file path written in the previously empty box to the left of “Browse...”. Now, either choose “Show on Profile” or “Private Image”. “Show on Profile” will allow everyone that sees your profile to see this image. “Private Image” is for people you start talking with and at some point in your relationship you want to show them a different photo that you might not want to share with the entire community. You can send a private message to that person and you will be shown how to insert the image into the private message very easily.


Once you have chosen, click on the “Upload New Image” button.


Give it a minute to upload and a little longer if the picture is a larger one- the program is now uploading your image to your profile. You'll see when its done because your image will appear on the page when it has been successfully uploaded.


Now, only one of these images can be your “Main Image”. This is the image that everyone will see when they do a search and find your profile. When they click on the profile they will see the other images you put on there.

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Q. 4   I can't seem to get my photo uploaded to my profile no matter what I try. Can you do it for me?

Sure! No problem.



Just email your photo to photos@christiandatingforfree.com and we will be glad to resize, reformat, crop and do whatever it takes to get your photo on your profile for you.



Sorry, we do not accept your photos via snail mail / the US Mail Postal Service.

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Q. 5   How do I edit my profile?

In order to edit your profile, first you need to be logged in. Login using your username and password then you will see a button at the top, around the middle of the page. It reads Edit Profile. Click on that button. On this Edit Profile page you will find all of the things you filled in when you first registered. If you want to change anything, change it here then go to the bottom of the page and click on the Submit Button.

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Q. 6   How do I deactivate / delete my profile?

If you just want to DEACTIVATE your account- perhaps you met someone special and want to see how it works out or maybe you're just not in the right place to be dating right now, please CLICK HERE to go to the account deactivation page. You will be able to re-activate your profile at any time.



If you want to delete your account, we sincerely hope that you enjoyed your experience here on Christian Dating for Free. If you do not wish to remain part of the Community please click HERE to go to the account termination page.

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Q. 7   My account is inactive. I would like to Reactivate it now. How do I do that?

Welcome back to CDFF! In order to reactivate your account, please CLICK HERE and enter your member information. Your account will be reactivated immediately.

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Q. 8   I don't understand the Account Settings. Could you please explain this area?

The “Account Settings” is a button at the top of the page after you login.


When you click on it you'll see “Mail and Message Settings / Restrictions”. This is the page that you can customize so that ONLY certain people can contact you. If you don't like smokers and don't want them to contact you, click on the “Smoke” box that blocks them from contacting you.


If you only want Men between the ages of 45 to 55 to be able to contact you simply choose the numbers “45” and “55” in the “Age Between” boxes.


This is also an important area for one other reason: what you choose here will combine with the information on your Profile in order to find out what people are the right matches for you. The information on your Profile and your Account Settings combine to make up the results on the “My Matches” button. When you click on “My Matches” you may see some people that are “suggestions” formed up because they match up with a lot of the things you like and don't like.

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Q. 9   What do I do if I suspect someone is a con-artist or scammer?

There are plenty of lousy people out there that try to exploit the generosity and kindness of others. We think this is the lowest kind of betrayal and guard our Christian Dating for Free registered members as best we can. However, we cannot keep all of these nuisances out all of the time.


If you suspect that someone is trying to con you or someone else, if someone has asked you to send money, if someone is trying to sell you something or promote a product or a website, we encourage you to CONTACT US and let us know. We want to minimize this kind of intrusion to our Community and appreciate any tips we get from our members.


Let us know their Username and what their words/actions were that you feel were a violation of our terms and conditions when you submit your comments.

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Q. 10   How accurate is the "Online Now" notification when I see it on a profile?

The "Online Now" notification shows up on a profile when a user logs in and gets into our system.



The "Online Now" will go away the moment they log off.



However, if for example they close the ChristianDatingForFree.com website window by clicking the X at the top right- without Logging Off first- then we can have no way of knowing that they wanted to log off.



In this case, the "Online Now" will continue to appear for 1 hour. At that point, since there is no activity by the member, the user will be logged off.



So essentially, there are certain circumstances where it will appear that the user has the "Online Now" notification on their profile but they are not actually online.



Most of the time though, people who have the "Online Notification" are actually logged in and online.

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Q. 11   I cannot login with my username and password. What am I doing wrong?

If you cannot login with your username and password, please first recheck your username and password for Christian Dating for Free. Many times we have so many usernames and passwords around the internet that we sometimes confuse one sites username/password with another.


If you are certain this is your username and password, make sure that you have typed in the right case for each letter. If you used a capital A in your username and you accidentally type in a lowercase a, you wont be able to login.


Finally, if everything is correct, Click HERE to go to a page that will allow you to enter your email address and we will resend your username and password to you.


If nothing checks out even after all this, your account may have been deleted by Christian Dating for Free. The reasons for being deleted are:



  • You must be 18 or over to use Christian Dating for Free

  • You have used inappropriate language in your profile or communications with others

  • You have uploaded inappropriate images in your profile or in messages to others

  • You have been identified as someone who is trying to take advantage of the CDFF Community

  • You have tried to sell things to members or tried to promote your website/product

  • We have received multiple complaints/negative reports about you and your behavior

  • You have been identified as a spammer, con-artist or escort

If you have been erroneously identified as any of the above by our screening process we sincerely apologize and welcome you to re-register. We just want to err on the side of caution and protect our Christian Dating Community the best we can. There are a lot of troublemakers out there on the internet.

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Q. 12   I have forgotten my password. Can you send it to me?

Sure no problem. With all those passwords, usernames and combinations we have these days its easy to forget sometimes. Just click HERE and you will be taken to a page that will ask you for your email address. Enter it and press submit and your username/password will be instantly emailed to you.

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Q. 13   What is the Favorites area for?

When you are spending time on Christian Dating for Free you will see quite a few personal profiles. As you look at these personal profiles you may find some that interest you more than others.


If you would like to make a record of these Favorite profiles and keep them in a list to see later, go to a profile and look a the top right of the profile page. At the top right of each personal profile you will see a button that says Add to Favorites.


Click on this button and the members profile will automatically be added to your Favorites.


Now you can actually even see who added YOU to THEIR favorites! Click on the button in the favorites section to see who has added you!

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Q. 14   I never got My Activation Email after I finished Registration. What's the deal?

You went through the registration process and now you can’t login because you were never sent your activation email. We really appreciate you signing up and love that you are excited and ready to get started.



Here are some possible scenarios why you have not received your activation email:



-You did not get entirely through the registration process- In order to get the activation email sent to you, you must get to the final page that notifies you that you are successfully registered and that you should check your email.



-The email address you registered with is not the same one you are checking.



-The email address is a yahoo or other free email address- sometimes these email servers take up to an hour or two to receive mail depending on the server load. Your activation email should be in your inbox instantly or within a few minutes but these hour or two long delays have been known to happen.



-You have actually received your activation email but it has been delivered to your spam folder. Please check your spam folder to see if it went there. Sometimes this folder is called the “Junk Folder” or “Bulk Folder”.



PLEASE BE SURE TO ADD THIS EMAIL ADDRESS TO YOUR ADDRESS BOOK SO THAT YOU WILL NOT HAVE FUTURE DELIVERY PROBLEMS:



admin@christiandatingforfree.com




-You have not received your email because it never got through to you (for one reason or another- Yahoo, MSN, AOL and others can make it difficult sometimes but they are just trying to make it harder for spammers to get through to you, we can appreciate that). If this is the case, Please CLICK HERE and enter your email address in order to have a very basic version of the activation email sent to you.

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Q. 15   When I block a user does it only mean that they are blocked from contacting me? Or does it mean that they are also no longer able to see my profile?

They are just blocked from contacting you via private message.

They can still view your profile.

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Q. 16   What is Ad Free CDFF?

Ad Free CDFF is a Premium Membership that you can subscribe to. There is nothing different about being a Premium Ad Free CDFF Member other than the fact you will NEVER see any advertisements the whole time you are logged into your account.

There are no ads on any page you will ever visit and your profile will be highlighted as a Premium Member with an Ad Free CDFF Badge.



If you love CDFF but dislike seeing advertisements then Ad Free CDFF is for you.

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Q. 17   How much does it cost to be an Ad Free CDFF Premium Member?

Ad Free CDFF Premium Membership is only $4.95 a month and you can cancel at any time. Your Premium Membership will start immediately once you have submitted payment through PayPal. Each month is a 30 day period.

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Q. 18   How do I cancel my PAID Ad Free CDFF Premium Membership?

To cancel your Ad Free Premium Membership simply email us at admin@christiandatingforfree.com and in the subject line put: Cancel Ad Free CDFF



We will immediately cancel your membership but you will still have the Ad Free service until the completion of the current 30 day cycle that you’ve paid for. At that time your membership will revert back to the Basic free membership.



If you are just trying to deactivate or delete your profile / basic membership then please visit question #6. There you can find out how to Delete or Deactivate your Basic, unpaid membership.

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Q. 19   What if I don't want to show others that I am an Ad Free Premium Member? Can I remove the badge from my profile?

Yes. Just go to the "Edit Profile" page, check the box that says to not show the badge on your profile and click submit.

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Q. 20   How can I change my Username?

To change your username please enter the new username you would like to use in the User Search feature. Should "No Match Found" appear then the username is available to use.


Once you have verified the availability of the username please email it to admin@christiandatingforfree.com along with your current username and we will gladly update it for you.

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Q. 21   Does CDFF do background checks on members?

No, Christian Dating For Free does not conduct a criminal background check or screening for its members. We constantly monitor profiles, activity and communications for indecent language and correspondence but we must ask that all members use caution when meeting others online and offline. If you want to know more about a member before you meet them, we recommend that you find a reputable background screening company.


There are many 3rd party background check services that will provide you with screening services for individuals. These services are usually not free and can vary in cost depending on how much information you are seeking.


You are ultimately responsible for your personal safety and we pray that you will meet others and find everlasting love in a way that is responsible. These are new times where we can find wonderful, quality individuals from around the world with just the click of a mouse. However love can be blind, as they say, which is why we recommend that you spend the time and perhaps the money to really know more about a person. We are happy that we can provide so much in the dating world for absolutely no charge but you would be wise to take the extra step and really find out more about your potential love and do a background check before getting serious.


There are of course limitations to what background and sex offender screenings can provide so remember that no checks will guarantee a member’s safety. Do not rely on screening services to guarantee your safety. It is just a tool to give you a better picture of an individual.


Please always remain vigilant as to your safety and practice appropriate safety precautions.


Thank you for being safe and we hope that you find the love of your life.


To read a copy of the “Joint Statement of Key Principles of Online Dating Site Safety” which was written by the California Attorney General along with eHarmony, Match.com and Spark Networks outlining ways that dating providers can help members from sexual predators through background checks- go to: http://ag.ca.gov/cms_attachments/press/pdfs/n2647_agreement.pdf

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Q. 22   I can't delete pictures from my profile for some reason. Why?

We recommend that you enable JavaScript in your browser. This should solve the photo issue that you are experiencing. If you have disabled JavaScript in your browser, either enable it or add www.christiandatingforfree.com as an exception.

If you are not sure how to enable JavaScript, you first need to know what browser you are using. Here are instructions to enable JavaScript once you know the browser you are using:

Google Chrome (15.0)

1. Click the spanner icon on the browser toolbar.
2. Select Options.
3. Click the Under the Hood tab.
4. Click Content Settings in the 'Privacy section.'
5. Select Allow all sites to run JavaScript in the 'JavaScript' section.

Mozilla Firefox (8.0)

1. Select Tools from the top menu.
2. Choose Options.
3. Choose Content from the top navigation.
4. Select the checkbox next to Enable JavaScript and click OK.

Internet Explorer (9.0)

1. Select Tools from the top menu.
2. Choose Internet Options.
3. Click on the Security tab.
4. Click on Custom Level.
5. Scroll down until you see the section labeled 'Scripting.'
6. Under 'Active Scripting,' select Enable and click OK.

Apple Safari (5.0)

1. Open the Safari menu on your browser's toolbar.
2. Choose Preferences.
3. Choose Security.
4. Select the checkbox next to Enable JavaScript.

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Q. 23   I'm not able to upload photos from my mobile phone or tablet

At this time photo uploading from mobile phones or tablets is not available. If you do not have access to a computer to upload your photos please feel free to email them to photos@christiandatingforfree.com and we will gladly upload them for you. Please be sure to include your CDFF username in your email.

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Q. 24   I'd like to advertise my business on CDFF. How can my text ad or banner ad show up in the adspace that I see on the pages of ChristianDatingForFree.com?

Thank you for your interest in advertising on our site! We know that our members comprise a wonderful community that may be interested in your business, product, service, blog, book, Church, Ministry, cause or political campaign. Our demographic is a very specific one which responds very well to those who support Christian values.

CDFF uses Google Adsense exclusively and shows ads that go through the Google Ad Display Network. Sites are often filtered out because CDFF doesn’t always feel all their ads are appropriate. However, with the ability to filter out inappropriate ads, Google Adsense has proven to be a very good source to support the site and keep it free for members.

If you are interested in advertising on ChristianDatingForFree.com you will need a Google AdWords account. Then you will use “Managed Placements” in order to add www.ChristianDatingForFree.com to your list of desired websites.

Essentially you are choosing to “place” your ad on our site. Google’s Display Network has many websites but you will be doing “placement targeting” on www.ChristianDatingForFree.com specifically.

Here is a great place to start as it explains about “Managed Placements”:


http://support.google.com/adwords/bin/answer.py?hl=en&answer=99502&ctx=glossary


Please feel free to contact us if you have any problems or issues with advertising on CDFF. Again we greatly appreciate your support and hope to deliver lots of quality visitors to your business website!

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Q. 25   I entered my date of birth incorrectly by accident when registering, how can I change it?

If you have entered your date of birth incorrectly while registering please email us at admin@christiandatingforfree.com with the correct date of birth for a onetime update.

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Q. 26   I have moved to a different country, how can I update my new location?

If you have moved to a different country please email us at admin@christiandatingforfree.com with your new country, city, state/province and postal code (if it applies) and we will be happy to update your account for you.

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